Where is the Policy Number on Aetna Insurance Card

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In all health insurance cards, there is the policy number used to keep track of your medical bills. So as with your Aetna insurance card, you will find the policy number on the card. The policy number available on your Aetna card is often called a member ID.

Unfortunately, finding the policy number is a bit hard, as there are other parts on the card that also provide the sequences of numbers. If you are a new Aetna member, you’re also confused where to find your policy number on Aetna Insurance card. No worries! We’ll show the part on your Aetna Insurance card that provides the policy number. Here you go!

Where to Find Policy Number on Aetna Insurance Card?
The Policy Number or member ID on Aetna Insurance Card marks the ‘ID’ followed by some digit numbers. Generally, the policy number on Aetna Insurance card can be found in the front of the card. So, it’s very easy to find the policy number or member ID on Aetna Insurance card.’

the Policy Number on Aetna Insurance Card
Of course, your Aetna ID card will give the key information about your Aetna plan.

On the front of the card, there are some key information including:

  • Your member ID and group member
  • List of up to five family members.
  • Plan that you choose when looking for  a doctor, hospital or other providers.

On the back of the card, there are some key information including:

  • The toll-free number for member services to obtain answers to your questions.
  • The claims address for paying claims.

As a new member of Aetna, you’re allowed to understand how the ID card works for you. In the past, you and your family that are covered on Aetna insurance really received separate ID cards each. Your new family style ID card definitely lists each family member up to 5 per card that are covered by your plan.

If your household also includes over five plan members, a second ID card will be included that shows their names. If applicable, a duplicate ID card will be also included for another family member such as a spouse to carry.

When visiting a doctor, pharmacy or hospital, you should  take the new card with you. However, the ID card will really help them to process your claims correctly. On the Aetna ID card, it also shows your pharmacy information. So, you will have one ID card for all your needs.

For additional or temporary ID cards, you can visit your secure member website that you can access here. You can also access your card through Aetna’s mobile app.

The Aetna ID card also shows the privacy notice that will tell you how Aetna and also doctors, hospitals and other providers probably use and share your personal health information. Aetna will send the privacy notice with your ID card.

Last but not least, the plan documents also include a Summary of Benefits and a policy or Certificate or Coverage. However, they will tell you what is covered and how benefits are paid.

How to Read Your Aetna Insurance Card?

Generally, the way to read your insurance card issued by a lot of companies will be the same. However, it’s very important to read your insurance card, as you will be confused until you learn how to read it well.

Certainly, you and your new healthcare team will need the information on your insurance card to know how much your insurance company will pay, what you pay and more. However, it will help you understand your health insurance card.

Most health insurance cards will provide easy identification information about the people that are covered and the policy you have. Here are some key information that you will find on your Aetna Insurance card:

  • Contact Information

Generally, at the back or bottom of your health insurance card will have contact information for the insurance company including a phone number, address and website. However, the company information is very important as you should check your benefits or obtain other information.

For some reason, you may have to call to check your benefits for a specific treatment, find information on the website or send a letter to your insurance company.

  • Identify Your Information

Almost all health insurance companies will have the patient’s name on it. If you have insurance through someone else, such as a parent, instead you may see that person’s name on the card. Certainly, the card may also include other information such as your home address, but it depends on the insurance company.

  • Policy Number

As we’ve mentioned, all insurance companies will provide the policy number or also known as Member ID. When you obtain a health insurance policy, it will have a number. On your Aetna card, it is commonly marked ‘Policy ID’ or ‘Policy #’. Aetna will use this number to keep track of your medical bills.

  • Group Plan Number

Your Aetna insurance card will have a group plan number if you have health insurance through work. Aetna will use this number to identify your employer’s health insurance policy. As an employee, you will be covered by that policy. Keep in mind, not all insurance cards will have a group plan number.

  • Plan Type/ Plan Name

As we know, there are a lot of different health insurance plans that Aetna provides. Some insurance companies will list the type of plan on your ID card to assist healthcare providers file claims procedurally.

For some plan types, it will be listed on the ID card, while Child Health Plus and Medicaid cards will provide each program’s respective logo. In this case, each plan type will have different ways of handling referrals, out-of-pocket costs and in-and-out-network providers.

The most common types that Insurance companies provide include:

  • HMO (Health Maintenance Organizations)
  • PPO (Preferred Provider Organizations)
  • EPO insurance plans (Exclusive Provider Organizations)
  • HDHP (High Deductible Health Plans)
  • Essential Plan
  • Medical Network

Some insurance companies may provide out-of-area coverage through a different healthcare provider network. However, it is the network that you want to seek out if you really need access to healthcare especially while you are on vacation.

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